Privacy Policy

Effective Date: July 19, 2026
Last Updated: August 20, 2026

Happy Collectibles LLC (“Happy Collectibles,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through happycollectible.com.

By using our website, creating an account, contacting us, or placing an order, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information you provide

We may collect information that you provide when you:

• Create a customer account
• Place or attempt to place an order
• Contact customer support
• Submit a product review
• Use a coupon
• Request a return, refund, cancellation, or privacy action

This information may include:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Account username and password information
• Products ordered
• Order notes
• Coupon usage
• Support messages
• Reviews or other content you submit

Payment information

Payments may be processed through WooPayments and its payment-processing partners.

Payment providers may receive information such as your name, billing address, email address, transaction amount, and payment identifiers. Happy Collectibles does not directly store your complete credit or debit card number on its website. WooPayments uses hosted payment fields, while WooCommerce stores non-payment order details such as customer names and addresses.

Information collected automatically

When you use our website, certain information may be collected automatically, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Date and time of access
• Pages viewed
• Referring website
• Shopping-cart activity
• Login and account activity
• Cookie and session information
• Security and error logs

2. How We Use Information

We may use personal information to:

• Process and fulfill orders
• Accept and verify payments
• Calculate shipping and taxes
• Provide tracking information
• Send order confirmations and status updates
• Create and manage customer accounts
• Respond to questions and support requests
• Process returns, refunds, disputes, and cancellations
• Prevent fraud, abuse, and unauthorized transactions
• Maintain the security and operation of our website
• Improve our products, services, and website
• Maintain business, accounting, and tax records
• Comply with legal and regulatory obligations
• Enforce our policies and terms

We will only send promotional marketing messages when permitted and when you have provided any consent required by applicable law. Transactional emails concerning an order or account are not promotional messages.

3. How We Share Information

We may disclose information to companies that help us operate our business, including:

Payment processors

Payment information and order details may be shared with WooPayments, Stripe, financial institutions, fraud-prevention services, and payment networks as necessary to authorize and process transactions.

Shipping providers

Your name, shipping address, email address, telephone number, package information, and order details may be shared with postal services and shipping carriers to purchase labels, deliver orders, provide tracking, and resolve shipping problems.

Website and technology providers

Information may be processed by providers that support:

• WordPress and WooCommerce
• Website hosting
• Cloudflare security and delivery services
• Email delivery
• Database storage
• Backups
• Fraud detection
• Website maintenance
• Error logging

Professional and legal purposes

We may disclose information:

• To accountants, attorneys, insurers, or other professional advisers
• To comply with a subpoena, court order, law, or government request
• To investigate fraud, threats, abuse, or unlawful conduct
• To protect our rights, customers, business, or property
• In connection with a merger, sale, financing, reorganization, or transfer of the business

We do not sell or rent customer personal information for money.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep items in your shopping cart
• Maintain login sessions
• Remember website preferences
• Process checkout
• Prevent fraud
• Maintain website security
• Understand basic website usage
• Improve performance

Payment providers may also set cookies necessary for secure payment processing. For example, Stripe-supported payment services may use payment and session cookies.

You may configure your browser to block or delete cookies. However, blocking necessary cookies may prevent the cart, account, or checkout from functioning correctly.

5. Customer Accounts

Customers may create an account to view orders, manage addresses, and access available account features.

You are responsible for maintaining the confidentiality of your login information. Contact us promptly if you believe your account has been accessed without authorization.

Some order information may remain in our records even after an account is deleted when retention is necessary for accounting, tax, fraud-prevention, dispute, or legal purposes.

6. How Long We Keep Information

We retain information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may vary based on the type of information:

• Shopping-cart and session information may be retained temporarily.
• Failed, cancelled, or abandoned orders may be retained for fraud prevention, troubleshooting, and recordkeeping.
• Customer accounts may remain active until deleted or considered inactive.
• Completed order and transaction records may be retained for up to seven years, or longer when required for tax, accounting, dispute, or legal purposes.
• Customer-support communications may be retained while an issue remains relevant.
• Security logs may be retained for a reasonable period to detect and investigate abuse.

The IRS explains that retention periods vary according to the document and underlying transaction, so records may need to be kept beyond a single standard period.

7. Your Privacy Choices and Requests

Depending on applicable law, you may request that we:

• Confirm whether we hold personal information about you
• Provide a copy of eligible personal information
• Correct inaccurate information
• Delete eligible information
• Close your customer account
• Stop certain uses of your information

Some information cannot be deleted immediately when we must retain it for:

• Order fulfillment
• Tax and accounting requirements
• Fraud prevention
• Refunds, disputes, or chargebacks
• Legal claims
• Regulatory compliance

To submit a privacy request, email:

[email protected]

Include the email address associated with your account or order. We may ask you to verify your identity before completing a request.

WooCommerce and WordPress provide administrative tools for exporting and erasing eligible personal data associated with an email address.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, internet transmission, or storage system can be guaranteed to be completely secure. Customers should use unique passwords and protect access to their email and account credentials.

9. Children’s Privacy

Our website is intended for general audiences and purchasers capable of entering into transactions. We do not knowingly collect personal information directly from children under 13 without legally required parental authorization.

If you believe a child under 13 has provided personal information to us, contact us so we can investigate and take appropriate action.

Federal children’s privacy requirements can apply to websites directed to children under 13 or operators with actual knowledge that they are collecting personal information from a child under 13.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy, security, availability, or content of third-party sites.

Review the privacy policies of any third-party service before providing personal information.

Collection-sale submissions and photos

When you use our Sell Your Collection form, we collect the contact information, city or ZIP code, collection description, asking price, payout preference, seller notes, and photographs that you choose to submit. We use this information only to evaluate the collection, communicate an offer, arrange an approved purchase, issue store credit when selected, prevent fraud, and maintain related business records.

Collection photographs are stored in a restricted area of our website and are available only to authorized staff through the WordPress administration area. They are not intended to be public media-library content. Leads that do not result in a transaction may be deleted when they are no longer needed. Records supporting a completed purchase or store-credit transaction may be retained with our accounting and tax records for the periods described above.

11. Changes to This Policy

We may update this Privacy Policy as our website, business, services, or legal obligations change.

The updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us

Questions or requests concerning this Privacy Policy may be sent to:

Happy Collectibles LLC
Website: happycollectible.com
Email: [email protected]